At BES Lighting & Appliances, your satisfaction is our #1 priority, and we take pride in providing you with fast, dependable, and safe delivery service. Each order is shipped using one of 2 standard methods - whichever one is best suited for your order.
Shipping Methods
1) Standard ground - Small Parcel.
Small-to-medium sized orders will ship using UPS or Fed Ex - at no expense to you if the order is above $75. Shipments usually arrive 1-7 business days from the time they leave the warehouse. (Note: While BES Lighting & Appliances does not require a signature on small parcel deliveries, it is ultimately up to the driver's discretion. If delivery without a signature is desired, it is advised you leave a note on the door with appropriate instructions.)
Expedited Shipping Services are available including, Next Day, 2-Day, 3-Day Services. BES Lighting and Appliances will not be liable for expedited shipping charges due to delay in the lead-time of an order. Expedited shipping services are offered only to speed up the Transit Time. We have no control over the in-house time of an order (time prior to shipment) and do not guarantee or promise delivery dates. Therefore, we request that our customers plan ahead and place timely orders that allow for both in-house and the transit time. Contact us to arrange for expedited shipping at (888) 237-5444.
2) Truck Freight - Large items
Larger items will ship via truck freight. Items shipped freight are delivered to curbside or driveway only and may incur a $75 oversized item surcharge; for any additional delivery needs or questions, please contact our sales professionals at (888) 237-5444. Truck freight orders require that someone is available to accept the delivery. Most carriers will contact you to set up a delivery time, usually a 2-4 hour appointment window during normal business hours.
If the carrier is unable to contact the customer, the customer will then be responsible for any storage fees, freight charges back to the manufacturer in addition to the original shipment expense. Outside the 48 States
The upcharge for shipping to Hawaii, Alaska, Canada or Puerto Rico will appear in the "additional shipping" field on the checkout page. If the shipment is going to another country, you will need to call for a quote - (888) 237-5444. Please note that BES Lighting and Appliances is not responsible for any taxes, duties, or fees including Brokerage fees and Customs that are associated with any purchase. These additional charges are the responsibility of the customer.
About Estimated Shipping Times At BES Lighting & Appliances, we do our best to provide you with accurate shipping times for our products. The times are estimates only. Occasionally, items shown to be in stock or available get pre sold, in this case, you will be sent a email notification that your item is on backorder, you have the option to continue to wait for that item, cancel your order for a full refund, or select a different item to order. Custom made products can have varying ship times and we recommend ordering custom products well in advance to avoid project delays.
BES Lighting & Appliances is not liable for costs associated with shipment delays.
